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Title

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Residential Manager

Description

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We are looking for a dedicated and experienced Residential Manager to oversee the daily operations of residential properties. The Residential Manager will be responsible for ensuring the smooth running of all aspects of property management, including tenant relations, maintenance, leasing, budgeting, and compliance with relevant laws and regulations. This role requires strong leadership skills, excellent communication abilities, and a keen attention to detail. The ideal candidate will have a background in property management or real estate, with a proven track record of managing residential communities or apartment complexes. Key duties include supervising staff, coordinating repairs and maintenance, handling tenant inquiries and complaints, managing budgets and financial records, and ensuring all properties are safe, clean, and well-maintained. The Residential Manager will also be responsible for marketing vacant units, screening potential tenants, and ensuring lease agreements are properly executed. In addition, the Residential Manager must stay updated on local housing laws and regulations, and ensure all properties are in compliance. This position requires the ability to handle multiple tasks simultaneously, resolve conflicts effectively, and provide exceptional customer service to residents. The Residential Manager will work closely with property owners, vendors, contractors, and tenants to create a positive living environment and maximize occupancy rates. If you are a proactive, organized, and customer-focused professional with a passion for property management, we encourage you to apply for this rewarding opportunity.

Responsibilities

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  • Oversee daily operations of residential properties
  • Supervise and train property staff
  • Coordinate repairs and maintenance activities
  • Handle tenant inquiries, requests, and complaints
  • Manage leasing processes and screen potential tenants
  • Ensure compliance with housing laws and regulations
  • Prepare and manage property budgets
  • Maintain accurate financial and occupancy records
  • Market vacant units to prospective tenants
  • Conduct property inspections and ensure safety standards
  • Develop and implement property policies and procedures

Requirements

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  • Proven experience in property or residential management
  • Strong leadership and supervisory skills
  • Excellent communication and interpersonal abilities
  • Knowledge of local housing laws and regulations
  • Ability to manage budgets and financial records
  • Problem-solving and conflict resolution skills
  • Attention to detail and organizational skills
  • Proficiency with property management software
  • Ability to work flexible hours, including evenings and weekends
  • High school diploma or equivalent; degree in business or related field preferred

Potential interview questions

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  • How many years of experience do you have in property management?
  • Describe your approach to handling tenant complaints.
  • What property management software are you familiar with?
  • How do you ensure compliance with housing regulations?
  • Can you provide an example of a challenging situation you resolved?
  • What strategies do you use to maximize occupancy rates?
  • How do you prioritize maintenance requests?
  • Are you comfortable working flexible hours?
  • Describe your experience with budgeting and financial reporting.
  • How do you motivate and manage your team?